Payment Policy

At Luxyvibe, we ensure a secure and seamless payment process, offering a variety of trusted payment methods for your convenience.

Accepted Payment Methods

We accept the following payment options:

  • American Express
  • Apple Pay
  • Google Pay
  • MasterCard
  • PayPal
  • Shop Pay
  • Visa

During checkout, you will be directed to our secure payment gateway, where you can safely complete your transaction using any of the options above.

Billing Information

Accuracy: You agree to provide accurate, complete, and current purchase and account details for all transactions made on our site. Please promptly update your email address and payment method information to ensure we can successfully complete your transactions and communicate with you as necessary.

Order Confirmation and Invoicing

  • Order Confirmation: Upon placing your order, you will receive a confirmation email outlining the purchased items, shipping method, and billing details. This email serves as your receipt.

  • Invoice: An invoice will be included with your shipment, itemizing all charges, including any applicable shipping costs and discounts applied.

Payment Processing

  • Authorization: By submitting your payment information, you authorize us to charge the specified amount to your selected payment method. All transactions are subject to authorization and fraud prevention measures.

  • Failed Transactions: In the event of a failed or declined transaction, we will notify you via email. You will need to provide an alternative payment method to complete your order.

Disputes and Chargebacks

  • Dispute Resolution: If you experience any issues with your order, please reach out to our customer service team at info@luxyvibe.com. We are dedicated to resolving any concerns promptly to ensure your satisfaction.

  • Chargebacks: Unauthorized chargebacks will be thoroughly investigated. If a chargeback is found to be unjustified, you will be responsible for reimbursing us the chargeback amount along with any associated fees.

Need Assistance?

If you have any questions or need help with your payment, feel free to contact our support team:

📧 Email: info@luxyvibe.com
📞 Phone: +33 6 35 32 02 07
📍 Address: 12 rue du chaufour, 60540 Bornel, France